Colors Queen Privacy Policy

We respect your concerns about privacy. This policy explains what personal data we collect from customers through the colors Queen website, how we use it, who we share it with, and what rights you have regarding it. This Privacy Policy outlines how we protect the security of personal information, how long it is stored and how customers can contact us regarding our privacy practices and how they can exercise their rights.

Information Gathered

We may collect personal data about you, such as your name, email address, phone number, and other information when you provide it to us or provide it to a retailer. We may also collect information about your device and usage by automated means, such as cookies, web server logs, and web beacons (location based applications).

The information you provide will be used to help us serve you better

You can give personal information about yourself or someone else when you take part in a promotion, buys something on the website. Create an account, or buy a gift for someone. The information you give could include:

  1.     Name, postal address, email address, and phone number.
  2.     Date of Birth and Age.
  3.     Gender.
  4.     Username, password, and display name.
  5.     Payment details (such as your payment card number, expiry date, and card security code)
  6.     Purchase History
  7.     Product Preference
  8.     Your Skin Type/ skin Condition
  9.     Your Hair Type
  10. Your Skincare Concerns
  11. Provide the names, phone numbers and email addresses of people you know and trust who are willing to receive messages on your behalf.
  12. The information provided by you like (text, images, videos, reviews, questions, survey answers, and comments).
  13. Customer will have to share personal information to social media networks, including their name, profile picture, likes, location, friend list, and other information stated during sign-up. They may also share their geographical location.
  14.  People under the age of 18 years should not submit personal information to the website. If your child has done this, please contact us to have their information removed.

What purpose your data serves

We will use your information to provide you with a better customer experience, including personalized offers and services, as well as to enhance our products and services. We may also use it to contact you for feedback and other communications.


  1.     Facilitate access to and use of the website features and services.
  2.     Provide benefits and services related to your use of the website, and undertake activities that will enable and help you get the most out of your experience.
  3.     Our Team can contact you regarding updates, enhancements and offers related to products and services we provide, and to provide you with promotional materials and other information that may be of interest to you.
  4.     Send you promotional materials or other communications if you choose to do so.
  5.     Set up and manage your account online, including viewing your purchase history.
  6.     Gather your payment card and/or gift card purchases, processed through online payment portals.
  7. Create a profile about you based on the information you provided in order to tailor advertisements to your interests, find appropriate skin or hair care routine and manage the effectiveness of marketing efforts,
  1.  Please share your opinion of our products by submitting your reviews.
  2.  Tailor ads displayed to you on the Site and elsewhere to your interests and history.
  3. We will manage and talk with you about the social media pages for the brands.
  4. Operate and communicate with you about the brands’ social network pages,
  5. Place ads on third party websites,
  6. Product listing, sales and fulfillment
  7. Customers can return or exchange a product if it does not meet their needs.
  8. Providing assistance to customers via chat or responding to inquiries, grievances and complaints.
  9. You can review and process transactions you have made on the website.
  10. Provide you with services or fulfill our obligations to you.
  11. If we are acquired by or merged with another company, or if our assets are transferred to another entity, we may need to transfer information about you in order to continue providing services to you.
  12. Obey laws, industry standards, and Site rules, answer court orders or legal documents, or take action to protect rights or counter legal claims.
  13. Investigate illegal activities, prevent fraud, and follow legal requirements.

Your information may be used for other purposes, which will be told to you when it is collected. We need certain information to provide you with products and services on the Site. If you don’t provide this information, you may not be able to use certain features.

Our website will connect to an external site when using the webcam or mobile camera. Data may or may not be stored on the external site. Data may be used for historical or statistical purposes without any personally identifiable information.

Justification for data processing

If allowed by applicable law, your information may be used for the stated purposes.

You must get consent or have a legitimate interest to process a contract, payment, deliver products, do marketing activities, research, data analytics, internal administration, legal claims, and conduct business in accordance with laws, industry standards, and policies.

Data Collected automatically

When you visit this website, certain data about your device, usage, and browsing habits may be collected automatically. This includes cookies, web server logs, web beacons, your IP address, device identifier, and location data. This information may be used to provide you with certain features.

Use of technological tools to accomplish tasks.

Our Website send small text files known as cookies to your computer or other Internet-connected device. Cookies are used to uniquely identify your browser and to store information or settings in your browser. This site uses three types of cookies: essential, performance, and functional. The Site uses cookies to help it work properly. You can choose not to receive these cookies by changing your browser settings, but this may affect the way the Site works.

A website may gather information about what operating system, browser, and language you use, your location, and time zone. It may also use cookies to track your activity. The web server logs can include the page that directed you to the website and the IP address of your device.

Web beacons are small pieces of code embedded on web pages that link them to particular web servers and their cookies. They enable us to monitor which web servers are collecting data from these pages.

Cookies used by third parties to analyze web traffic

You can stop the collection of data about your browsing activities on this site by adjusting your cookie preferences. This may disable some features, so please be aware. If you need more information about web analytics services and how to change your data collection preferences, please contact us.

Cookies used by third parties to

show ads based on a user’s interests.

Ad networks may collect IP addresses and other information through the use of cookies, web server logs, and web beacons on websites and emails. This data collection can happen on websites, emails, and ads that belong to third parties. They use information about you to make a profile and show you ads related to what you’re interested in, including ads from companies that they don’t work with.

This website may use marketing technologies from other websites to measure and track the success of marketing campaigns. A cookie banner will appear when you first visit this website to inform you about these technologies. If you accept them or continue to use this website, these technologies will be used. You can change your cookie settings by clicking this link.


Third-party advertising networks may, under contract, collect IP addresses and other information through the use of cookies, web server logs, web beacons, and other tracking technologies on the websites and emails; on third-party websites and emails; and on ads placed on third-party websites. They may also gather data from social media sites, such as Facebook, Twitter, and YouTube, and other sources to help target ads to their users. They use this information to create a detailed profile about you and provide targeted advertisements about products and services tailored to your interests (including for companies that are not affiliated with them). You may see these advertisements on the website and other websites that you visit.

This Privacy Policy outlines how we collect, use and disclose personal information we collect from users of our website. We ensure that we take all necessary steps to protect your privacy. We will only use your personal information in accordance with this Privacy Policy.


Contact the Grievance Officers at with a copy of an ID document if you have any questions or comments about the Privacy Policy or would like to exercise your rights.

Agree to the terms of this agreement and give my consent

 You agree to allow us to collect, use, store, transfer, and disclose your information for the purposes disclosed in this Policy. You understand that providing your information is voluntary and that you won’t suffer any loss if it is used as described in this Policy.